MODIS provides maintenance services at a variety of levels, which can be adjusted to meet customer's requirement in order to ensure that the system is always operating smoothly and continuously.
MODIS Services:
1- Comprehensive Annual Maintenance Services
We provide a "Comprehensive Annual Maintenance service" to clients, in which they are assured of guaranteed service, after installing the solution from us. In case of product failure, replacement will be provided at no additional cost (after adequate inspection). In addition to the above, client will get a response to problem call within 2 hours and resolution to the problem within 24 hours.
2- Non Comprehensive Annual Maintenance Services
We offer "Non - Comprehensive Annual Maintenance service" to clients, a preventive maintenance of equipment as per schedule, which includes engineering and labor charges. Here, breakdown of equipment or any replacement of products will be chargeable to the client.